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Reception
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Superior Queen - Room plan
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Novotel Santos

7.5Rating
Very GoodRated by Guests
74Reviews

What to expect

Pros

  • 🏖️Great location near the beach
  • 🛏️Comfortable rooms with good beds
  • 🚿Excellent showers with good water pressure
  • 🍽️Nice variety and quality of breakfast options
  • 👨‍👩‍👧‍👦Friendly and helpful staff
  • 🌟Modern infrastructure and amenities
  • 🏊‍♂️Stunning swimming pool on the top floor
  • 🔝Efficient and silent air conditioning
  • 🍷Good dining options nearby
  • 👍Quick check-in process

Cons

  • 🛎️Poor maintenance in some areas
  • 🧹Lack of attention to room cleanliness
  • 💸Expensive breakfast compared to nearby options
  • 📺Issues with TV quality and options
  • 🛌Uncomfortable pillows and mattresses
  • 🌊Bathroom exhaust not working properly
  • 🍽️Confusing breakfast service
  • 🚗Parking not included in the stay
  • 🛎️Inconsistent service quality
  • 🔧Maintenance issues affecting the overall experience

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Sauna, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese

Ideally located in the Gonzaga area, Novotel Santos promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the property's facilities and services. To be found at the property are free Wi-Fi in all rooms, wheelchair accessible, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas. All rooms are designed and decorated to make guests feel right at home, and some rooms come with mirror, internet access – wireless (complimentary), air conditioning, desk, telephone. The property offers various recreational opportunities. Discover all Santos has to offer by making Novotel Santos your base.

Where you'll be sleeping

Executive Queen image 1
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25 m²

Executive Queen

1 queen bed

Standard with 1 Double Bed image 1
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Standard with 1 Double Bed image 10
25 m²

Standard with 1 Double Bed

1 double bed and 1 bunk bed

Superior Double Bed image 1
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Superior Double Bed image 3
Superior Double Bed image 4
Superior Double Bed image 5
Superior Double Bed image 6
Superior Double Bed image 7
Superior Double Bed image 8
25 m²

Superior Double Bed

1 double bed

Superior Queen Room with Sea View image 1
Superior Queen Room with Sea View image 2
Superior Queen Room with Sea View image 3
Superior Queen Room with Sea View image 4
Superior Queen Room with Sea View image 5
Superior Queen Room with Sea View image 6
Superior Queen Room with Sea View image 7
25 m²

Superior Queen Room with Sea View

1 queen bed

Superior Twin bed image 1
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Superior Twin bed image 3
Superior Twin bed image 4
Superior Twin bed image 5
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Superior Twin bed image 7
25 m²

Superior Twin bed

2 single beds

Superior Queen image 1
Superior Queen image 2
Superior Queen image 3
Superior Queen image 4
Superior Queen image 5
Superior Queen image 6
25 m²

Superior Queen

1 queen bed

Executive Queen Apartment with Ocean View image 1
Executive Queen Apartment with Ocean View image 2
25 m²

Executive Queen Apartment with Ocean View

1 double bed

Accessible Standard Double Apartment image 1
Accessible Standard Double Apartment image 2
Accessible Standard Double Apartment image 3
25 m²

Accessible Standard Double Apartment

1 double bed

Superior Queen Apartment with Ocean View image 1
25 m²

Superior Queen Apartment with Ocean View

1 double bed

Superior Double Apartment with Sofabed image 1
Superior Double Apartment with Sofabed image 2
25 m²

Superior Double Apartment with Sofabed

1 double bed and 1 sofa bed

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying