![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1726586206328/clxm5hdws8fp6pgcbunnktu1m.webp?width=1000&quality=80&format=webp&strip=true)
Knight Castle Hotel - formerly known as Carlton Palace Hotel
7.8Rating
Very GoodRated by Guests
3,780Reviews
What to expect
Pros
- 👍Helpful and welcoming staff
- 🏨Good value for money
- 🌟Exceptional service from reception staff
- 😊Polite and accommodating staff members
- 🍽️Great buffet breakfast
- 🏊Big and clean swimming pool
- 🌆Good location near restaurants and metro
- 🛏️Comfortable king size bed
- 👏Staff goes the extra mile to make guests feel welcome
- 💼Convenient for business trips
Cons
- 🏚️Old and outdated facilities
- 🧼Inconsistent room cleanliness standards
- 🔕Limited swimming pool availability time
- 📶Poor WiFi connection
- 🍳Low-quality breakfast options
- 🗑️Facilities need maintenance and improvement
- 🚿Issues with bathroom cleanliness and maintenance
- 🅿️Limited and congested parking space
- 📱Lack of communication and phone etiquette from staff
- 🚫Unmet expectations compared to advertised star rating
What this place has to offer
Things to do and ways to relaxBadminton court, Fitness center, Golf course [on-site], Hot tub, Massage, Nightclub, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Filipino, Hindi, French, Arabic, Polish, Russian
Stop at Carlton Palace Hotel to discover the wonders of Dubai. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop, are at hand. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Dubai, Carlton Palace Hotel will make you feel instantly at home.
Where you'll be sleeping
32 m²
Deluxe Room
2 single beds or 1 king bed
32 m²
Superior Room
2 single beds or 1 king bed
30 m²
Executive Room King
1 king bed
32 m²
Executive room
30 m²
Executive Room King
1 double bed
30 m²
Executive Room King
1 double bed
30 m²
Executive Room King
1 double bed
30 m²
Executive Room King
1 double bed
32 m²
Executive
32 m²
Executive
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.