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Hotel & Suites Real del Lago

Villahermosa, Mexico

8.0Rating
Very GoodRated by Guests
1,180Reviews

What to expect

Pros

  • 🌟Great location for various types of travelers
  • 🏊Nice pool area and facilities
  • 🍽️Good restaurant with delicious food
  • 👨‍👩‍👧‍👦Family-friendly amenities and services
  • 🛏️Comfortable beds and spacious rooms
  • 🚗Ample parking space available
  • 🔒Secure environment for guests
  • 🧹Clean and well-maintained facilities
  • 💰Good value for the price paid
  • 🛠️Efficient check-in and check-out process

Cons

  • 🦟Issue with bed bugs in the room
  • 🕷️Unpleasant encounters with insects
  • 🤷‍♂️Inconsistent or poor customer service experiences
  • 📶Lack of internet connection and amenities not functioning
  • 🔊Noisy air conditioning units impacting rest quality
  • 🧻Limited or insufficient supply of towels and toiletries
  • ❌Issues with outdated and noisy room appliances
  • 🚫Unprofessional behavior from hotel staff
  • 💸Extra charges and poor handling of billing matters
  • 🏨Maintenance and upkeep shortcomings in the premises

What this place has to offer

Things to do and ways to relaxGolf course [on-site], Pool with view, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

The 4-star Hotel & Suites Real del Lago offers comfort and convenience whether you're on business or holiday in Villahermosa. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Take advantage of the hotel's 24-hour front desk, luggage storage, room service, meeting facilities, business center. Designed for comfort, selected guestrooms offer air conditioning, wake-up service, desk, telephone, television to ensure a restful night. Access to the hotel's outdoor pool will further enhance your satisfying stay. Hotel & Suites Real del Lago is an excellent choice from which to explore Villahermosa or to simply relax and rejuvenate.

Where you'll be sleeping

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42 m²

Two-Bedroom Suite

1 king bed & 2 double beds

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41 m²

Large Double Room

2 double beds

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57 m²

Suite with Lake View

1 king bed & 1 sofa bed

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27 m²

Standard King Room

1 king bed

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27 m²

Double Room

2 double beds

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23 m²

Standard Queen Room

1 single bed or 1 double bed

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27 m²

Deluxe Double Room

2 double beds

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Twin/Double Room

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Room Assigned on Arrival

What other guests say about this hotel

  • 1

Is this hotel improving or worsening?

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Hotel & Suites Real del LagoVillahermosa, Mexico

Where you'll be staying